The Gas Market Moratorium prevents Synergy from supplying gas to customers who consume less than 0.18 terajoules (180 gigajoules) per year (this equates to an annual gas bill of approximately $6,000).
The purpose of the Moratorium is to provide competitive neutrality for participants in the small use electricity and gas retail markets. The Moratorium achieves this by preventing Synergy from fully accessing the gas market while other electricity are denied full access to the electricity market.
When a customer’s annual consumption goes above the Moratorium threshold, the customer remains above the Moratorium threshold into the future. This is for practical reasons and is consistent with the existing arrangements for electricity contestability.
For further details about the Gas Market Moratorium, contact the Public Utilities Office on (08) 6551 1000.