• Consumer complaints and safety

    Make a complaint

    The Public Utilities Office does not resolve customer service or billing complaints.

    If you have a complaint about your gas supply, the first step is to contact your retailer. If you are still unable to resolve the issue, you can contact the Energy Ombudsman. For more information, refer to the Economic Regulation Authority’s advice.

    Safety advice and gas equipment

    For advice on using gas safely, licensing of tradesmen, and safety of gas installations and equipment, contact EnergySafety at the Department of Commerce:

About us

Treasury plays a central role in managing Western Australia’s public sector finances and in providing expert analysis and advice on the strategies and frameworks necessary for maintaining the State’s economic and financial position.

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Contact us

Postal Address
Locked Bag 11 Cloisters Square WA 6850

Main Switchboard
08 6551 2777

TTY (Hearing Impaired)
13 36 77

[email protected]

Feedback and Complaints

Our Feedback and Complaints system allows you to submit your feedback or complaint and allows us to track the required actions. Please complete the complaints and feedback form.


Annual Report

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